Shipping & Returns

Shipping:

We can ship to virtually any address in the world. However, there are restrictions on some products that cannot be shipped to international destinations.  This is noted in the product description.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

 

Our Return Policy:

All products are guaranteed against defects in materials and workmanship for 30 days.  You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs IF the return is a result of our error (you received an incorrect or defective item, etc.).

If your order has been damaged while in transit, your purchase will be refunded (minus the shipping amount) within the first 30 days of the date you placed your order.  We will ask that you send us pictures of the damage, and we may also ask that you return the damaged merchandise.

Any returned apparel must be unworn, unwashed and still in new condition.

Returned dog vests and collars must be clean and free from dog hair, dirt, grass, etc. and still in new condition.  Due to the dangerous and rugged nature of hunting with dogs, returns are not accepted on vests or collars that have seen the abuse of being used in encounters with wild game, unless it is determined to be as a result of a defect in craftsmanship. These types of damages are part of normal wear and tear.

Any electronics we sell are warranted by the manufacturer, and returns or exchanges should be processed thru them. All other hunting supplies must be returned in the original packaging, complete with all parts and in new condition.

No returns or exchanges on discontinued or clearance items.

All refunds will be issued in the same form as original payment.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Although we do our very best to provide quality protection for your hunting dogs; Razorback Outfitters assumes no liability, either express, written, or implied for injuries incurred to yourself or your animals during encounters with wild game or other dogs. Hunt and use our gear at your own risk.